Contact us
The quickest answer usually comes from the maker, not from us.
An order, or a question for a shop
Message the maker from their shop page or your order. They’re the only ones who can change it. Open messages.
Running a shop
Orders, hours, payments and your listing are all on your dashboard. List your business.
Reporting someone
Use Report maker on a shop’s page, or Report order on an order. It reaches us with the details attached.
Your data
You can download your data or delete your account yourself from your Account page. To correct something, or for anything else about what we hold, pick My data in the form below. See the Privacy Policy.
Anything else
Use the form below or email feedback@getkaya.co — including a review or photo that shouldn’t be up. A person reads every message, so allow a day or two. Many questions are already answered in the FAQ.